Client Success Stories
Xerographic Solutions Ltd

How can SAP Business One help a company maintain a comprehensive customer record?

Maintain a comprehensive customer record is always challenging, let alone a record that encompasses contact information, order history, service requests, and service completion details, providing a holistic view of each customer interaction.

Xerographic Solutions Ltd was established in 1987 and since then has been the local Authorized Distributor of Xerox.

The Company supply premium and quality products, management printing solutions and services to the Cypriot market, achieving outstanding results in a competitive and dynamic business environment.

Committed to become even more flexible, innovative and efficient company, Xerographic Solutions Ltd chose SAP Business One.

With SAP Business One, Xerographic continuously enhances operational efficiency and optimizes overall cost structures.

Before: Challenges and opportunities 

  • Eliminate previous data fragmentation.
  • Maintain a comprehensive customer record.


Why SAP and Centrix

  • Centrix ensures prompt resolution of any issues that may arise.
  • SAP Solution continuously enhances operational efficiency.

     

After: Value-driven results

  • Monitor inventory levels in real-time.
  • Leverage reports to analyze historical data on machine performance and technician activity.
  • Automate manual processes, streamline workflows and eliminate duplicate data entry.
  • Employ a client-centric approach, ensuring personalized service and timely communication.

“SAP solution is a tool that helps us in our daily tasks, from accounting, to logistics, technical departments and generating reports for all.”

Evagoras Themistocleous, General Manager, Xerographic Solutions Ltd
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